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HostLaneCY

Training

Trained before you arrive, not learning on a guest.

Every candidate we place completes training before their first shift. It is free if we place you, it runs in Limassol and Paphos between January and April, and the online version is available to candidates applying from abroad.

Book a training placeSee what you could apply for
HostLaneCY hospitality training session

Courses

Four courses, mapped to the departments that hire

You take Hospitality Foundations plus the department course that matches your placement. Nothing here is theory for its own sake — every module exists because a Cyprus property told us new starters were getting it wrong.

New to hotels3 days · Limassol or Paphos

Hospitality Foundations

  • Grooming, uniform and the first ten seconds of a guest interaction
  • Property layout, departments and who owns which problem
  • Health and safety, fire procedure and incident reporting
  • GDPR and guest data — what you may and may not repeat
  • Working a six-day week without burning out by July
Reception and reservations4 days · Limassol

Front Office Ready

  • Check-in and check-out flow, including tour operator group arrivals
  • PMS basics on Opera and Protel, room allocation and rate codes
  • Cyprus registration formalities, city tax and identity documents
  • Complaint handling and service recovery scripts that hold up under pressure
  • Night audit fundamentals and the handover a night manager expects
Housekeeping2 days · Paphos

Room Standards

  • Departure and stayover clean sequence to a written checklist
  • Bathroom sanitation, chemical dilution and safe handling
  • Trolley setup, section planning and realistic room timings
  • Linen handling, stain triage and what goes to the linen room
  • Lost property, maintenance reporting and privacy in an occupied room
Food and beverage4 days · Limassol

Service & Bar

  • Sequence of service for buffet, à la carte and all-inclusive settings
  • Allergen protocol — the fourteen allergens and how to verify with the kitchen
  • Handheld POS, table timing and section handover
  • Cocktail list execution, pour standards and stock discipline
  • Responsible alcohol service under Cyprus licensing rules

Language

Language is the single biggest lever on your offer

In Cyprus hospitality, the gap between a housekeeping wage and a front office wage is often just confident English. We treat language as a core part of training, not an optional extra.

  • Hotel English

    The 400 words and twenty dialogues that cover 90% of a shift: arrival, complaint, switchboard, allergen questions, directions and departure. Assessed at the end, and the level goes on your profile so a property knows exactly what it is getting.

  • Survival Greek

    Enough Greek for internal communication, suppliers, transport and daily life outside the property. Not a language qualification — a working vocabulary you can use in week one.

  • Guest-mix languages

    Short refresher modules in Russian, Polish, German and Hebrew hospitality phrases, run when a partner property's guest mix calls for them. These are the modules that most reliably raise an offer.

Bar service during the summer season

Practicalities

Training runs in blocks from mid-January to the end of April, with top-up sessions in July for mid-season joiners. Group size is capped at fourteen so everyone gets floor practice rather than slides.

Cost
Free if we place you. €180 per course standalone, refunded on placement.
Where
Our Limassol training room and a partner property in Paphos, plus a live online option.
Certificate
A HostLaneCY completion record shared with every property you interview with.
Food hygiene
The Cyprus food hygiene certificate is arranged for F&B and kitchen placements.

Talk to us

One conversation is usually enough to know where you fit.

Candidates: send a CV, or just tell us what you have done and when you can start. Employers: send the brief and we will come back with a realistic pay band and a first shortlist date.

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